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Department of Developmental Services Issues Notice of Potential Breach of Confidential Information. Read more under Notices.

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Department of Developmental Services Issues Notice of Potential Breach of Confidential Information

Post Date:April 09, 2018 4:30 PM

The Department of Developmental Services  (DDS) is informing the public about a recent incident that may have resulted in the breach of confidential information.  Read more on the DDS Website. On February 11, 2018, a break-in occurred at the DDS legal and audits offices building in Sacramento. The trespassers ransacked files, vandalized and stole state property and started a fire. The Department has no evidence that personal and health information was compromised due to the incident. However, out of an abundance of caution, it is notifying clients and the public about the incident and following federal requirements regarding potential breaches.

As detailed in the notice below, the people who broke into the building had access to the health information of about 582,000 individuals served by DDS. They also had access to the personal information of about 15,000 employees of regional centers, service providers, applicants seeking employment with the Department's audits office, and parents of minors enrolled in DDS programs. Responses to frequently asked questions are below.

To speak with someone about this matter, please contact the DDS call center Monday through Friday from 6:00 a.m. to 6:00 p.m., or Saturday and Sunday from 8:00 a.m. to 5:00 p.m., Pacific Time, at (877) 790-8160. You may also e-mail DDS with questions at SecurityBreachQuestions@dds.ca.gov. Please do not include your social security number or medical information in an e-mail to DDS.

Notice of Breach of Protected Health Information Letter in English

Aviso de filtración de información de salud protegida en Español

Additional languages posted soon

Frequently Asked Questions

IMPORTANT NOTICE FOR SERVICE PROVIDERS REGARDING THIS POTENTIAL BREACH OF CONFIDENTIAL INFORMATION!

Consumer Protections and Rights: You may place a fraud alert on your credit files by following the recommended privacy protection steps outlined in the Breach Help - Consumer Tips from the California Attorney General. It can be found at https://oag.ca.gov/sites/all/files/agweb/pdfs/privacy/cis-17-breach-help.pdf. You may also contact the three credit bureaus directly:

  • Experian (888) 397-3742
  • Equifax (800) 525-6285
  • TransUnion (800) 680-7289

Discover Card holders may receive free social security alerts by going to discover.com/freealerts

For information about your medical privacy rights, you may visit the website of the California Department of Justice, Privacy Enforcement and Protection at https://oag.ca.gov/privacy/medical-privacy.