Eastern Los Angeles Regional Center will continue to operate during the “Safer at Home” order in place for Los Angeles County.  The ELARC office buildings will be closed to the public beginning Friday, March 20, 2020. The best way to contact your service coordinator is by email or phone.  We want you to stay safe and be well. Additional information is available at ELARC/COVID-19


Press Enter to show all options, press Tab go to next option

COVID 19/Coronavirus Resources & Information for our Community

Post Date:March 15, 2020 9:30 AM

Lea esta información en Español


At this time, our community is facing a unique public health situation that is making all of us have to rethink how we go about our daily lives. At ELARC, we are here to support our community while ensuring we are following the guidance and direction of the Department of Developmental Services (DDS), and state and local health departments.  At this time, ELARC is open during our regular business hours at both our Alhambra and Whittier offices. This may change based on the changing circumstances of this public health event. ELARC will make information available regarding any changes to our operations via this website as well as via Facebook and Twitter. You may call ELARC anytime at (626) 299-4700.  Our business hours are 7:30 am to 5:00 pm Monday through Friday.  However, individuals may call this number anytime 24 hours a day/ 7 days a week.  ELARC does have a 24 hour on call service in the event of an urgent, not 911 level emergency, situation.  

Our priority is the protection of the health and safety of every person we support.  Whether staff, individuals we serve, their families, our service providers, or our community partners, please stay home if you are sick.  Please remember to wash your hands regularly, cover your mouth when sneezing or coughing, and wash your hands again.


DDS recognizes that the current COVID-19/Coronavirus pandemic has created the need for regional centers to be flexible in order to support the individuals they serve for their safety as well as the safety of the general population. Therefore DDS has waived certain requirements of the Lanterman Act and the California Early Intervention Act and/or certain provisions of Title 17 of the California Code of Regulations.

What does this mean?  It means that ELARC may be doing business a little different than usual during these unusual times.  For example, Service Coordinators will ask consumers and families if they would rather have a phone meeting instead of a face to face meeting. Read the directive regarding Requirements Waived here. As of March 18, 2020, DDS issued a new directive regarding additional requirements waived.  Read the directive regarding Requirements Waived, Additional Guidance here.  Also, DDS issued another directive on March 18, 2020 that relates to Regional Center staff who have to provide monitoring visits to certain settings where people live or are served. Read the Guidance for Regional Center Monitoring Staff here.

For our service providers, there is a specific directive regarding keeping individuals with compromised immune systems, those at higher risk of respiratory illness, and those in specialized residential settings at home at this time.  ELARC has been and will continue to be in communication with our providers on this matter. Read the directive regarding Day Services for Consumers at High Risk for Serious Illness due to COVID-19 here. Also, Community Care Licensing issued a directive intended to increase the availability of Direct Support Professionals in licensed care on March 18, 2020: View the directive here.

Additionally, due to the state of emergency statewide, regional center will pay vendors for absences that are the direct result of the COVID-19 outbreak in California.  Read the directive regarding the State of Emergency Statewide here 


ELARC has either cancelled, postponed, or adapted all of our public meetings and training events  through April. Please check our Calendar page as to the status of any meeting or training you may have planned on attending.


The Department of Developmental Services has updated information on COVID-19/Coronavirus  at

Updated information on COVID-19/Coronavirus in our community can be found at the websites of our local Southern California Public Health Departments:

Other Important Resources

Resources for People with Developmental Disabilities and their Families 

Resources for Providers

N-95 Mask - Instructions/Information on the fit and use of N 95 masks are available on:


This situation is evolving so check back with us.  We look forward to returning to “business as usual” soon and meanwhile, take care of yourself and your loved ones.