Welfare and Institutions Code, Section 4571 mandates the Department of Developmental Services (DDS) to identify and implement a nationally validated quality assessment tool that enables DDS to monitor the performance of California's developmental disabilities service system and assess quality and performance among regional centers. The National Core Indicator (NCI) survey instrument was chosen as the quality assessment tool in 2009. NCI is a multi-state collaboration; Developmental disability agencies in forty-one states and the District of Columbia voluntarily participate in the NCI program.
This data collection effort will enable DDS to evaluate the quality and performance of the regional centers as well as California's entire developmental service system. The State Council on Developmental Disabilities (through the local Regional Offices) collects the data for this project using the NCI survey instrument.
View the DDS NCI page for more details, including an informative video and user friendly reports.
As a parent, or an individual served by ELARC, you may receive a survey from the State Council on Developmental Disabilities. This survey will ask what you think about the services you receive from the developmental disabilities system. Your opinions will help improve services and supports in California.
For information on NCI results, please visit the DDS Dashboard - National Core Indicators.