Policies

• Appeals & Complaints
  
• Lanterman Act Eligibility & Service Appeals: Anyone aged 3 or older who has applied for regional center services, or who is currently receiving regional center services, can appeal regional center decisions they do not agree with. Click here for information on Early Start appeals.
• Community Resource Development Plan
• (PDF, 812KB)Conflict of Interest Policy-Board Approved(PDF, 746KB)
• Conflict of Interest Reporting Statements(PDF, 175KB)
• HCBS Program Review:
  • Residential Facility Monitoring Tool
  • Non-Residential Facility Monitoring Tool
• Purchase of Services (POS) Guidelines
• Request for Proposal Policy(PDF, 25KB)
• Respite Tools
• Transparency and Public Information(PDF, 15KB)
• Vendor Insurance Policy - Board Approved(PDF, 650KB)
• Whistleblower Policy(PDF, 92KB) - ELARC
  • Spanish(PDF, 28KB)
  • Chinese(PDF, 137KB)
  • Korean(PDF, 151KB)
  • Vietnamese(PDF, 101KB)
• Whistleblower Policy and Complaint Procedure - DDS
• Zero Tolerance Policy(PDF, 270KB)